• Need Help with Recycling or Returns?

 First obtain a shipping label by doing the following.

E-mail us with the following information using the: Link at the bottom of this page.

1. • Order or Barcode Number 
   • Organization Name
   • E-mail Address
   • Reason for Return Request ?   Returns, Recycling  or Warranty.
   •  If defective? (Explain)
2. Once the above data has been verified a shipping label will be E-mailed to you.
3. Return the used batteries using one large USPS Flat rate shipping container.
4. Simply attach the Shipping Label to the package and drop it off at your local Post Office. Keep a copy of the label and scan for your records.
5. Upon receipt credit will be applied to your account if due.

If you return an Item that you didn't buy from us, you will have to pay all shipping charges to have it sent back to you.

 GENERAL RETURNS

30-day return and exchange FAQs

Please make your return as soon as possible. Here’s what you’ll need:

• The item must be in its original packaging
• Must include all original materials supplied with the product
• Must be unopened and uninstalled

  Follow the return guidelines above when sending in a New return. Please keep the following in mind: